Homeowners across Ephrata call Big Toms Roofing because we do what we say β show up on time, explain what we find in plain language, and stand behind every Roof Repair job with a written warranty.
Big Toms Roofing isn't a national call center that dispatches whoever's cheapest that week. We're a licensed roofing operation built around Ephrata and the surrounding Ephrata, WA communities, with crews who know the local building codes, the weather patterns, and the housing stock inside and out.
Whether it's an emergency leak at 2am or a planned replacement you've been putting off, Big Toms Roofing brings the same certified crew and the same upfront pricing to every Ephrata job.
When a tree limb punches through decking or shingles peel back in a wind event, water gets in fast. We prioritize emergency calls in Ephrata above scheduled work, get a tarp on within hours, and document everything with photos for your insurance file.
Whether your roof is past its expected lifespan or storm damage made repair impractical, our replacement crews handle permitting, disposal, and installation start to finish, with a written timeline you can plan around.
Commercial roofs fail differently than residential ones β ponding water, seam separation, and membrane wear don't always show up until there's a leak on the sales floor below. Our Ephrata commercial division services TPO, EPDM, modified bitumen, and built-up roofing systems on retail, industrial, and multi-family properties.
Buying or selling a home in Ephrata? A pre-purchase roof inspection gives you real leverage in negotiations and peace of mind about what you're actually buying β no guessing about remaining roof life.
Poor attic ventilation cooks shingles from underneath and can void manufacturer warranties. Our Ephrata crews balance intake and exhaust ventilation to extend the life of your Roof Repair system and lower attic temperatures in summer.
Every one of these commitments exists because a Ephrata homeowner asked for it, complained about a competitor's lack of it, or we learned it the hard way.
Every estimate is itemized and handed to you before we touch the roof β no verbal quotes that change once the ladder comes down.
Because our trucks stay staged around Ephrata, we're rarely more than an hour from your address for emergency calls.
Certification isn't a marketing badge here β it's required training that affects how your warranty is honored.
If something about the finished work doesn't sit right with you, call us back and we'll make it right β that's the deal.
We document damage the way adjusters expect to see it, which shortens the back-and-forth on storm claims.
Magnetic nail sweeps and tarp-protected landscaping are standard on every job, not an upsell.
{We don't cherry-pick these β they're representative of the calls, texts, and reviews we get after most Roof Repair jobs in Ephrata.}
"We had a leak show up during a storm at night and I honestly didn't expect anyone to answer the phone. Big Toms Roofing had a crew tarping our roof within a couple hours and came back two days later to do the real repair. Can't recommend them enough."
"The estimate they gave us matched the final invoice exactly, which after two other quotes from companies that kept adding line items, was a relief. Crew was professional and cleaned up better than I expected."
"After the hail storm last year, Big Toms Roofing documented everything for our claim and dealt directly with our adjuster. We barely had to do anything except sign off on the estimate."
"We manage a small retail plaza and Big Toms Roofing has handled our flat roof maintenance for two years now. Scheduled work, no drama, invoices that match the estimate. Exactly what we need as a property manager."
"Their inspection before we bought our house flagged ventilation and flashing problems that weren't obvious on a walkthrough. Glad we called them before closing, not after."
Big Toms Roofing crews are staged to cover all of Ephrata and the neighborhoods around it, from established residential streets to newer developments and commercial corridors.
We regularly work in the following Ephrata-area zip codes: 98823
One call gets a licensed Ephrata roofer looking at your problem, usually the same day, with a written estimate before anything starts.
π Call +1-855-469-0306 β Serving Ephrata, WA
